Fifty One Degrees Partners with Freddie’s Flowers on AI

Fifty One Degrees has been appointed by Freddie’s Flowers on a retained basis to embed senior AI consultants directly inside the business, identifying and delivering the highest-impact opportunities for AI and automation.

Freddie’s Flowers is one of the UK’s best-loved direct-to-consumer brands, delivering fresh, seasonal flowers to hundreds of thousands of customers nationwide. As the company enters its next growth phase, it has engaged Fifty One Degrees to help accelerate AI adoption across the business — with a focus on improving customer outcomes, operating efficiency, and commercial performance.

What We’re Doing

The engagement follows our embed-over-advise model. Rather than delivering a strategy deck and walking away, we’re placing senior consultants inside the Freddie’s Flowers team to work shoulder-to-shoulder with their people.

Over an initial three-month programme, we’re working across the business to identify where AI and automation can deliver the greatest return — whether that’s improving the customer experience, streamlining internal workflows, or building predictive models for areas like pricing, churn, and demand forecasting.

The work includes establishing an AI strategy and governance framework, creating an internal network of AI champions to drive adoption from the ground up, and delivering the first live AI implementations.

Why This Matters

This engagement is a strong example of how mid-market businesses are approaching AI — not as a standalone initiative, but as something woven into how the business operates and grows.

Freddie’s Flowers isn’t experimenting with AI in a lab. They’re putting it to work across the business, starting with the areas that move the needle most.

What Our Leaders Say

“Freddie’s Flowers has built something genuinely special — a unique brand and product that people love. Our job is to find the places where AI delivers real, measurable impact: better customer experiences, smarter operations, and faster growth. We’re not here to write reports. We’re embedding inside the team and delivering results.”

— Nick Harding, CEO of Fifty One Degrees

“We knew we needed more than a consultancy that would hand us a deck and wish us luck. Fifty One Degrees are in the room with us, working alongside our team, and that’s exactly what we needed. They’re helping us find the biggest opportunities for AI across the business and actually getting them delivered.”

— Nick Anderdon, CCO at Freddie’s Flowers


Want to explore how AI can drive measurable impact in your business? Book a discovery session with Fifty One Degrees today.

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Summary

Fifty One Degrees has partnered with Freddie's Flowers to embed AI consultants directly within the company for a three-month program. The initiative aims to identify and implement AI and automation opportunities to enhance customer experience, operational efficiency, and commercial performance. This collaboration emphasizes a hands-on approach, integrating AI into the business's core operations rather than treating it as a separate project.

Key Facts

Frequently Asked Questions

What is the nature of the partnership between Fifty One Degrees and Freddie's Flowers?

Fifty One Degrees has been appointed by Freddie’s Flowers on a retained basis to embed senior AI consultants directly inside the business, identifying and delivering the highest-impact opportunities for AI and automation.

What is Fifty One Degrees' approach to this engagement?

The engagement follows Fifty One Degrees' embed-over-advise model, placing senior consultants inside the Freddie’s Flowers team to work shoulder-to-shoulder with their people.

What are the key areas Freddie's Flowers is focusing on with AI?

Freddie's Flowers is focusing on improving customer outcomes, operating efficiency, and commercial performance through AI and automation, including areas like customer experience, internal workflows, pricing, churn, and demand forecasting.

What is the duration of the initial program?

The initial program is set for three months.

What is the perspective of Fifty One Degrees' CEO on this partnership?

Nick Harding, CEO of Fifty One Degrees, stated that their job is to find places where AI delivers real, measurable impact, such as better customer experiences, smarter operations, and faster growth, by embedding inside the team and delivering results.

Related Entities

People
Nicholas Harding, Nick Harding, Nick Anderdon
Companies
Fifty One Degrees, Freddie's Flowers, Resi
Locations
UK
Technologies
AI, automation, data science